Returns & Exchanges
At The Garden House, we want you to be completely satisfied with your home and garden purchases. If an item isn't the perfect fit for your space, you can return most products in their original condition within 30 days of delivery.
Initiate Your Return
Log into your account or visit our online returns portal with your order number and zip code to start the process.
Pack with Care
Place the items securely in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing